Knowledge Base

  1. About secure.me 

    1. Why use secure.me?
    2. How much does secure.me cost?
    3. How does secure.me finance the service provided?
    4. What is secure.me‘s policy on data privacy and security?
    5. secure.me vs. checking my/my child’s personal data and privacy on Facebook on a regular basis
  2. Using secure.me 

    1. How does secure.me work?
    2. Who can use secure.me?
    3. Do I need to install software on my computer to use secure.me?
    4. How many Facebook profiles can I protect with secure.me?
    5. How can I set up my Facebook profile protection?
  3. Registration & Log In 

    1. How can I sign up for secure.me?
    2. Why am I being notified that I already have a secure.me account when I try to register?
    3. I forgot my password. What can I do?
    4. Why doesn’t the password reset link work?
    5. Why can’t I log in to my secure.me account?
  4. Child Protection 

    1. Why should I protect my child’s Facebook profile?
    2. Isn‘t it enough to watch my child every now and then using Facebook?
    3. How does secure.me help protect my child’s data and privacy?
    4. Do I have to “friend“ my child on Facebook to protect his/her profile with secure.me?
    5. Do I need a Facebook account to protect my child‘s profile?
  5. Threat & Alert Analysis 

    1. What information is monitored by secure.me?
    2. Does secure.me scan Facebook 24 hours a day?
    3. How can I get my scan to work?
    4. How can I activate an automatic scan of my profile?
    5. How can I activate email notifications about new threats and photos?
  6. XING (FAQs für XING Nutzer) 

    1. Bleibt secure.me für XING Mitglieder dauerhaft kostenlos?
    2. Kann secure.me in meinem Namen auf mein XING Profil schreiben?
    3. Sucht secure.me im öffentlichen Internet, aber nicht bei XING?
    4. Überwacht secure.me auch andere soziale Netzwerke?
    5. Warum integriert XING secure.me?
  7. All articles 

    1. Bleibt secure.me für XING Mitglieder dauerhaft kostenlos?
    2. Can anybody protect my child's Facebook account with secure.me?
    3. Can secure.me remind me to scan my profile?
    4. Do I have to “friend“ my child on Facebook to protect his/her profile with secure.me?
    5. Do I need a Facebook account to protect my child‘s profile?

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